Terms of service

Last updated: August 18, 2026

Welcome to ShyCute. In these Terms of Service, “we,” “us,” and “our” mean ShyCute. ShyCute operates this store and website, including its content, features, products, and services (collectively, the “Services”). Our store is powered by Shopify.

By accessing or using the Services, or by placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

1. Eligibility and Accounts

You must be the age of majority in your place of residence to place an order. You are responsible for providing accurate, current, and complete account, payment, billing, and shipping information. You are also responsible for protecting your account credentials and for activity under your account.

2. Products and Availability

We make reasonable efforts to present product descriptions, images, colors, pricing, and availability accurately. However, product colors and appearance can vary based on your device and display settings.

Products may be sourced and fulfilled from different facilities. Availability may change without notice, and we may limit quantities, discontinue products, or update product information at any time.

3. Orders and Cancellations

Submitting an order is an offer to purchase. An order is accepted only when we confirm it. We may decline, cancel, or limit an order when necessary, including for availability, pricing, payment, suspected fraud, or incorrect information.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation requests once an order has been accepted or processing has begun.

4. Prices, Payments, and Taxes

Prices and promotions may change without notice. The price shown at checkout is the price applicable to your order. Shipping, taxes, duties, customs charges, and similar fees may apply where shown at checkout or required by law.

You agree to provide accurate payment information and authorize the charges associated with your order, including applicable shipping, taxes, and fees.

5. Shipping and Delivery

Orders may be fulfilled from different facilities and may arrive in separate packages. Processing and delivery estimates depend on the item, inventory location, shipping method, destination, carrier, customs processing, and other circumstances outside our control.

Delivery dates are estimates, not guarantees. We are not responsible for carrier delays, customs delays, weather events, or other circumstances outside our reasonable control. Tracking information is provided when available.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Return and Refund Policy. Change-of-mind returns are not accepted.

If an item arrives damaged, defective, incorrect, or with an item missing, contact us within 14 days of delivery with your order number and clear photos or video. Do not send an item back unless ShyCute has given you written return instructions.

7. Intellectual Property

All content on the Services, including our branding, logos, text, graphics, images, designs, and layout, is owned by or licensed to ShyCute and protected by applicable intellectual-property laws.

You may use the Services only for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, sell, scrape, or exploit any part of the Services without our prior written permission.

8. Third-Party Services and Links

The Services may include links to third-party websites, platforms, payment providers, shipping carriers, or social-media services. We do not control and are not responsible for their content, availability, privacy practices, or terms.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy. Because our store is powered by Shopify, Shopify may process information needed to provide and improve the Services.

10. Feedback and Reviews

If you submit feedback, reviews, photos, suggestions, or other content, you give ShyCute a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and share that content in connection with operating, improving, and promoting the Services.

You are responsible for ensuring your submitted content is accurate, lawful, and does not violate another person’s rights.

11. Prohibited Use

You may not use the Services for unlawful purposes; interfere with the store’s operation or security; submit false information; impersonate another person; distribute malware; spam; infringe intellectual-property rights; or use automated tools to access or extract content from the Services without permission.

12. Disclaimer and Limitation of Liability

To the fullest extent permitted by law, the Services and products are provided “as is” and “as available,” except where a warranty or consumer protection right cannot legally be excluded.

ShyCute is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Services or products, except where liability cannot legally be limited or excluded.

Nothing in these Terms limits rights you may have under applicable consumer-protection law.

13. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the Services after an update means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where ShyCute is established, without limiting any mandatory consumer-protection rights that apply to you.

15. Contact

Questions about these Terms, an order, or our policies can be sent to:

ShyCute
sellsilysales@gmail.com